Update (15th June): Certificate has been resigned. Please re-download it now.
Being myself a TUTUApp user I know it is frustrating when it suddenly stops working. In this article we discuss some of the most frequently asked questions and their solutions.
Problem 1: “Unable to verify the app”.
TUTUApp is a third-party app (i.e. app not listed in iTunes App Store) which is why it requires a certificate issued by Apple to run on iOS devices. However due to sharing of paid apps and games from app store for free, which is a violation to their terms, Apple revokes their certificate occasionally.
What to do?
TUTUApp is a big organization with people working 24×7. Wait for an update from the team on Twitter and uninstall the old application and reinstall the latest one with new certificate.
This is a big and frustrating issue which is why TUTU team has released NessTool an application that bypasses the Apple revokes which means it never stops working.
So we highly recommend installing NessTool so to prevent this in future.
Problem 2: “How to scan barcode to download TutuApp on iOS?”.
iOS 11 default camera is now supporting barcode scanning ability. So just go to iOS download page > open your camera > and scan the barcode and follow the process it will get downloaded. Its easy.
If you’re using an older version of iOS then simply install a barcode scanner app from App Store and scan to install TutuApp.
Problem 3: “Nothing is coming after click to immediate and landing on Profiles Section”.
Do nothing. After you click on click to immediate button and land on profiles section wait for a while till it shows a dialog box telling you to install. Once it pops, begin the installation.
Problem 4: After installation of TUTUApp it shows “Untrusted Enterprise Developer”.
Congrats on installing the app. Now you’re just few steps behind to use the app.
Navigate to Settings > General > Profiles & Device Management > “Beijing Founder Electronics Co Ltd” (Name of certificate profile may vary within time due to app certificate revokes) > click Trust App > Done!
Enjoy using TUTUApp!
Got more questions? Comment below.